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Canada TrustRX Pharmacy FAQ

Here are some Frequently Asked Questions:


1) When ordering my prescription drugs from Canada TrustRx Pharmacy, is there a shipping charge for every prescription?

Shipping charges are $14.00 USD, per shipment, not per prescription. All dispensing fees and physician review fees are included in our prices.

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2) When ordering my prescription drugs from Canada TrustRx Pharmacy, is there a professional fee for each prescription?

No. When ordering your prescription drugs from Canada TrustRx Pharmacy, all physician review and prescription filling fees are included.

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3) Are all brand name prescription drugs available from Canada TrustRx Pharmacy?


No. The majority of, but not all brand name prescription drugs are available through Canada TrustRx Pharmacy. Ask your prescribing doctor to contact us to determine the best generic alternative solution to your brand name prescription drug needs.

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4) What is the difference between brand name prescription drugs and medication and the generic drug equivalent?

A generic drug is a medication for which the original manufacturer has lost its original patent protection and other drug manufacturers have produced the exact medication at a much lower price for the consumer. The generic drug is the exact same medication as the original brand name drug, and because of strict industry regulations enforced by the federal government these drugs must provide the same therapeutic effect as the brand name drug.

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5) What is required for me to get my first shipment of prescription medication from Canada TrustRx Pharmacy?

  1. Compete the Release form and submit it by fax or mail to CanTrustRX.
  2. Complete a Patient Health Profile.
  3. Fax back to us at 1-800-640-5553
  4. Send a copy of your prescription as prescribed by a licensed physician
  5. Fax prescription to us at 1-800-640-5553

6) How long does it take to receive my prescription drugs from Canada TrustRx Pharmacy?

When ordering your prescription medication from Canada TrustRx Pharmacy for the first time, our goal is to have your prescription reviewed within a few days of ordering. Once approved by our licensed Canadian physician, your order will be processed and shipped promptly. Most customers receive their prescription within 2 weeks.

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7) What does Canada TrustRx Pharmacy accept for payment for my prescription medication?

Canada TrustRx Pharmacy accepts Visa, MasterCard, Non-Canadian Express, Bank Certified Checks, International Money Orders and Electronic Checking.

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8) What is the quality of prescribed drugs offered by Canada TrustRx Pharmacy?

Canada has exceptionally high standards in the production of drugs and medication. In a few cases, prescription drug from Canada will use a different name but will be of equal quality and strength as the brand name prescription prescribed by a doctor.

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9) Why is Canada TrustRx Pharmacy limited to shipping a 3 month supply of my prescription medication?

Due to international regulations, there is a maximum of 3 month supply of a prescription drug or medication that can be imported from a Canadian pharmacy per order.

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Canada Trust Rx offers you:

  • Generic alternatives for prescription drugs and medication
  • Ordering prescription medication from Canada

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The FDA, due to the current state of their regulations, has taken the position that virtually all shipments of prescription drugs imported from a Canadian pharmacy by a U.S. consumer will violate the law.

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